Delivery Information

Delivery Charges (UK only)

Delivery is free to all mainland UK addresses, via Royal Mail First Class Standard Post on all orders over £50. If your order is under £50 delivery charges apply:

  • First Class Standard Post (1-2 Days) - £3.99
  • Second Class Tracked & Signed Post (2-3 Days) - £3.99
  • First Class Tracked & Signed Post (1-2 Days) - £4.99

For international deliveries to Europe, Ireland, USA and Canada please see below.

Not going to be in during the day?

If you are not going to be in during the day and don't want the inconvenience of collecting your parcel from the depot if you miss your delivery we can deliver to your work address as long as your state your billing address first when ordering. Don't worry its very discreet, scroll to the bottom of this page to see of how your order will look.

How long does it take to arrive?

  • First Class Post  - 1-2 Days
  • Second Class Post - 2-3 Days

Discretion & Security

All products are shipped discreetly in a nondescript package with absolutely no indication as to the contents. All orders are sent by the Royal Mail or Recorded delivery by Royal Mail.
Regardless of the size or cost of your order, your goods will be dispatched in a discreet box (see below) and require a signature,  if you opt for recorded delivery. We will email you your tracking number on the day of dispatch

Stock and Ordering

Goods that are in stock are dispatched same day if you order before 4pm. If you have ordered an item that is out of stock and want to wait a bit longer for delivery, we would expect to get your goods to you in about 12 days. If your are not in when your parcel arrives Royal Mail will keep your package at your local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Postal charges apply to send the goods back out to you.
If any questions should arise, regarding your order. We will try to contact you by email and if that fails, we will try to contact you by phone if a number was provided.
If you select an item that is out of stock and choose overnight shipping as your method of delivery we will not dispatch your order until all the goods are in stock. If you wish to do a split dispatch order please contact us.

Returns and Exchanges

Please read our Returns and Exchange Policy (here).

International Shipping (Southern Ireland, Europe & USA)

Shipping to Mainland Europe is free on orders over 70 Euros. If your order is under 70 Euros or outside of Europe then delivery charges apply:

  • Southern Ireland £5.95
  • Mainland Europe £5.95
  • USA & Canada £9.95

Depending on the size of your order it will either be shipped by Royal Mail AirSure (Registered) or Fedex

Delivery takes 3-5 working days.

Please be aware extra heavy or large orders maybe charged extra shipping costs above the standard rate. We will contact you once your order is ready to be dispatch with the extra shipping charge.

We currently ship to the following international destinations:

Australia France Norway
Austria Germany Portugal
Belgium Greece Spain
Canada Ireland Sweden
Cyprus Italy Switzerland
Denmark Luxemburg   USA
Finland Netherlands Malta

What will my package look like?